RETURNS POLICY.

ALL SALES ARE FINAL. NO RETURNS, REFUNDS OR EXCHANGES.

At Hou Hou Mei we believe in handmade, beautifully crafted goodness. While we strive for perfection with every product we make, the very nature of handmade means no two products will ever be exactly the same.

We use the highest quality ingredients in all of our products, so while appearances may vary, we can guarantee consistency of flavour, texture and satisfaction with each and every bite of Hou Hou Mei.

MY GOODS WERE DAMAGED WHEN I RECEIVED THEM.

 

We have worked extensively with our packaging and delivery partners to prevent any damage during transport. Unfortunately, we simply cannot cover every possible scenario.

Should you be unhappy with your purchase, please contact us within 24hrs of receiving your goods and we will get back to you as soon as possible.