TERMS & CONDITIONS.

Welcome to the official online home of Hou Hou Mei. Please take a moment to familiarise yourself with our terms of use and conditions that govern purchase from "the site".

OUR PRODUCTS.

All of our products are handmade right here in Hong Kong in a FEHD licensed kitchen. For individual product information, please explore our shop. The FAQ page is also another great source of information about how to enjoy Hou Hou Mei creations.

Please pay attention to the ingredients and allergen information provided for each product. While we do our best to ensure that there is no cross contamination between products, our goods are produced in a kitchen that uses all forms of nuts.

Hou Hou Mei will not be held liable for any illness or injury resulting from purchase/consumption of products from the site or any other source.

PRICING & PAYMENT.

We try our very best to ensure that all the pricing information on the site is up to date and accurate. We have partnered with STRIPE to process payment using most major credit cards and to ensure your peace of mind when making a purchase.

DELIVERIES.

All of the relevant delivery options are listed during the checkout process. We have partnered with SF Express to complete our courier deliveries. Should you have any queries or issues regarding delivery, please contact us or see our delivery information.

RETURNS.

All sales are final. Please see our returns policy for more information.

ERRORS & OMISSIONS.

From time to time there may be errors relating to pricing information or product availability. While we do our best to ensure that the information contained on the site is accurate, some omissions are unavoidable.

Hou Hou Mei reserves the right to update any and all of the information on the site as required and without prior notice should it be deemed necessary, without any liability to Hou Hou Mei, including after a purchase has been made.

Hou Hou Mei will not be bound to the information contained on the site.

COPYRIGHT INFORMATION.

Hou Hou Mei, the site and all other marketing materials in the name of Hou Hou Mei are copy-written and belong exclusively to Hou Hou Mei. The information contained on the site is for personal, non-commercial use. All images contained on the site are the sole property of Hou Hou Mei.

 

Any material downloaded from the site may be done so only for personal use. No right of ownership is transferred to you as a result of such action. You may not display, reproduce, modify, publish or sell any content downloaded from the site.